We’re Here to Help You!
Have a question? Need some help? Contact us below and we will be glad to assist!
Because the e-mail is automatically sent from our system, it sometimes ends up in the Spam folder. Also, sometimes mail forwarding on accounts can take a few hours to deliver.
The easiest thing to do is to view your account on our web page. Here you have access to your order and all the same information that you get on your receipt. If you don’t see your receipt come through in a few hours and can’t find it in your spam folder, fill out the contact form one this page and we will get it resent to you.
To view your courses please visit your My Account page and then click on the My Courses or Redemption Codes links as desired.
Downloads of course related assets will be included in the course. Downloads of video files or the tutorials requires the optional purchase of an All-Access Pass. If you purchased it, you will find a link for accessing your downloads within each course at the end.
If you chose to purchase the all-access pass for downloading your resources, you may find that the size of the files makes for a slow download. There is simply a lot of content, and it may take some time to download all these great courses and information. It’s almost entirely dependent on your internet speed.
We recommend you download 1 file at a time and also that you turn off your download manager (if you are using one). In the past, we have had trouble with Firefox. If you are having trouble, you could switch the internet browser you are using.
You can do this!
In the meantime, enjoy free streaming access for a year!